# qip-qien

**Priority:** P2  
**Stage:** feedback  
**Guard:** review-required  
**Goal:** AI-augmented support ticket system connecting factory production line managers (Ramón's domain) to domain-expert consultants. Triage + AI draft before it reaches the expert inbox.

## Next action

Confirm with James: is the live trial with Ramón active? What's blocking the next iteration?

## Context

- Repo: `jamesjlopez/qip-qien` (local: `~/projects/qip-qien`)
- Stack: Docker, GitHub Actions, TypeScript/Next.js/React
- Ramón B. Lopez (brother) is the target expert persona — Sr. Director of Digital Manufacturing Architecture at Jabil. Deep FDA/ISO 13485/EU MDR background.
- Recent activity: 2026-07-06 — chore: log Fable model review findings into BACKLOG.md
- Has uncommitted changes

## Notes

- 2026-07-07: Card seeded. James mentioned Ramón as the domain expert; James is helping him level up on AI and contributing to repos.