# Observations

Capture small, evidence-backed improvements discovered while operating the account. This is not a roadmap and does not authorize automation.

## Entry format

```markdown
## {{short observation title}}

- **Observed:** {{date and evidence, such as a post record or repeated manual friction}}
- **Impact:** {{why it matters}}
- **Smallest next check:** {{bounded manual check, documentation adjustment, or testable automation proposal}}
- **Status:** `open | verified | declined | completed`
```

## Open

<!-- Add evidence-backed items here. -->